Nautigames.com is a premier online destination for all things related to water sports and outdoor activities. The brand is known for its wide range of products, including kayaks, paddleboards, and other equipment for outdoor enthusiasts. With a focus on providing high-quality and reliable products, Nautigames.com has established itself as a trusted name in the industry. The company also offers web-order only services for the convenience of its customers. Nautigames.com is committed to delivering exceptional customer service and ensuring that every customer has a positive shopping experience. Whether you are a seasoned water sports enthusiast or a beginner looking to explore new adventures, Nautigames.com has everything you need to make the most of your outdoor pursuits. With a dedication to excellence and a passion for outdoor activities, Nautigames.com is the go-to source for all your water sports needs.
Reviews
Was a bit worried after reading some reviews but have had good service and very quick delivery from this company. For your info your courrier service is great with DPD. Don’t change it. I habe bought accessories from another company and they use Chronopost and they were dire. Good communication throughout.
Absolutely shameless and unprofessional. They received money from me in a few min. The item was in stock according to their website. After two weeks of waiting god know what, they said, they have no item in stock. Surprise! Return money is a HUGE problem. They use any excuse to keep money. Stay away from this company.
They have a good sales team easily reachable.
On the flip side, order management is poor, to consider depending on how quick you need the equipment.
Avoid this site like the plague. I wish I'd read the numerous other terrible feedback here before placing my order. I was delivered a faulty product (wakesurf board), which has been nothing but hassle to get returned.
From initially stating the damage on the wakesurf board I ordered "was to be expected for a SUP and is part of the design" (it is a wakesurf board not a SUP) to then taking over a week to reply to my follow up email (due to going on holiday!), meaning I had to open a new ticket (which they then moaned about!), to insisting I return the item in my own time at my own expense, and not even providing a drop-off or courier service themselves to return it. These are just some of the issues, there are others, but I cannot waste any more time.
I have never experienced a more useless company in the 10 years I've been ordering these types of products online. There's a very good reason this company is rated so badly by so many reviewers. It is an absolute mess. Do yourself a favour and read the other reviews before you decide to risk ordering.
edit: I notice the reply says this "doesn't reflect our teams' professionalism.". Unfortunately, that's exactly what it DOES do.
I opened a court case against this company because my kite broke while in the air and they would not honor the statutory consumer guarantee. What they did to try to get out of the jam was to lie to the court and say that I had told them that the kite broke because I had crashed it...
I got an amazing price on a kayak!
Best advices you can find. Super nice team. Strongly recommended!!!
In the top !
Order placed online for a two-seater canoe with all its accessories, very short delivery time. I highly recommend.
THANKS
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